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 jianfeng gao




Centrality-aware Product Retrieval and Ranking

arXiv.org Artificial Intelligence

This paper addresses the challenge of improving user experience on e-commerce platforms by enhancing product ranking relevant to users' search queries. Ambiguity and complexity of user queries often lead to a mismatch between the user's intent and retrieved product titles or documents. Recent approaches have proposed the use of Transformer-based models, which need millions of annotated query-title pairs during the pre-training stage, and this data often does not take user intent into account. To tackle this, we curate samples from existing datasets at eBay, manually annotated with buyer-centric relevance scores and centrality scores, which reflect how well the product title matches the users' intent. We introduce a User-intent Centrality Optimization (UCO) approach for existing models, which optimises for the user intent in semantic product search. To that end, we propose a dual-loss based optimisation to handle hard negatives, i.e., product titles that are semantically relevant but do not reflect the user's intent. Our contributions include curating challenging evaluation sets and implementing UCO, resulting in significant product ranking efficiency improvements observed for different evaluation metrics. Our work aims to ensure that the most buyer-centric titles for a query are ranked higher, thereby, enhancing the user experience on e-commerce platforms.


Attribute Structuring Improves LLM-Based Evaluation of Clinical Text Summaries

arXiv.org Artificial Intelligence

Summarizing clinical text is crucial in health decision-support and clinical research. Large language models (LLMs) have shown the potential to generate accurate clinical text summaries, but still struggle with issues regarding grounding and evaluation, especially in safety-critical domains such as health. Holistically evaluating text summaries is challenging because they may contain unsubstantiated information. Here, we explore a general mitigation framework using Attribute Structuring (AS), which structures the summary evaluation process. It decomposes the evaluation process into a grounded procedure that uses an LLM for relatively simple structuring and scoring tasks, rather than the full task of holistic summary evaluation. Experiments show that AS consistently improves the correspondence between human annotations and automated metrics in clinical text summarization. Additionally, AS yields interpretations in the form of a short text span corresponding to each output, which enables efficient human auditing, paving the way towards trustworthy evaluation of clinical information in resource-constrained scenarios. We release our code, prompts, and an open-source benchmark at https://github.com/microsoft/attribute-structuring.


Sparse Backpropagation for MoE Training

arXiv.org Artificial Intelligence

One defining characteristic of Mixture-of-Expert (MoE) models is their capacity for conducting sparse computation via expert routing, leading to remarkable scalability. However, backpropagation, the cornerstone of deep learning, requires dense computation, thereby posting challenges in MoE gradient computations. Here, we introduce SparseMixer, a scalable gradient estimator that bridges the gap between backpropagation and sparse expert routing. Unlike typical MoE training which strategically neglects certain gradient terms for the sake of sparse computation and scalability, SparseMixer provides scalable gradient approximations for these terms, enabling reliable gradient estimation in MoE training. Grounded in a numerical ODE framework, SparseMixer harnesses the mid-point method, a second-order ODE solver, to deliver precise gradient approximations with negligible computational overhead. Applying SparseMixer to Switch Transformer on both pre-training and machine translation tasks, SparseMixer showcases considerable performance gain, accelerating training convergence up to 2 times.


An Empirical Study of Multitask Learning to Improve Open Domain Dialogue Systems

arXiv.org Artificial Intelligence

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has shown that the use of \emph{auxiliary tasks} can introduce inductive biases that encourage the model to improve these qualities. However, most previous research has focused on encoder-only or encoder/decoder models, while the use of auxiliary tasks in \emph{decoder-only} autoregressive models is under-explored. This paper describes an investigation where four different auxiliary tasks are added to small and medium-sized GPT-2 models fine-tuned on the PersonaChat and DailyDialog datasets. The results show that the introduction of the new auxiliary tasks leads to small but consistent improvement in evaluations of the investigated models.


Artificial Text Detection with Multiple Training Strategies

arXiv.org Artificial Intelligence

As the deep learning rapidly promote, the artificial texts created by generative models are commonly used in news and social media. However, such models can be abused to generate product reviews, fake news, and even fake political content. The paper proposes a solution for the Russian Artificial Text Detection in the Dialogue shared task 2022 (RuATD 2022) to distinguish which model within the list is used to generate this text. We introduce the DeBERTa pre-trained language model with multiple training strategies for this shared task. Extensive experiments conducted on the RuATD dataset validate the effectiveness of our proposed method. Moreover, our submission ranked second place in the evaluation phase for RuATD 2022 (Multi-Class).


Integrating Pretrained Language Model for Dialogue Policy Learning

arXiv.org Artificial Intelligence

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end of a dialog session, which causes unaffordable interaction requirements for an acceptable dialog agent. Distinguished from many efforts dedicated to optimizing the policy and recovering the reward alternatively which suffers from easily getting stuck in local optima and model collapse, we decompose the adversarial training into two steps: 1) we integrate a pre-trained language model as a discriminator to judge whether the current system action is good enough for the last user action (i.e., \textit{next action prediction}); 2) the discriminator gives and extra local dense reward to guide the agent's exploration. The experimental result demonstrates that our method significantly improves the complete rate (~4.4\%) and success rate (~8.0\%) of the dialogue system.


SYNERGY: Building Task Bots at Scale Using Symbolic Knowledge and Machine Teaching

arXiv.org Artificial Intelligence

In this paper we explore the use of symbolic knowledge and machine teaching to reduce human data labeling efforts in building neural task bots. We propose SYNERGY, a hybrid learning framework where a task bot is developed in two steps: (i) Symbolic knowledge to neural networks: Large amounts of simulated dialog sessions are generated based on task-specific symbolic knowledge which is represented as a task schema consisting of dialog flows and task-oriented databases. Then a pre-trained neural dialog model, SOLOIST, is fine-tuned on the simulated dialogs to build a bot for the task. (ii) Neural learning: The fine-tuned neural dialog model is continually refined with a handful of real task-specific dialogs via machine teaching, where training samples are generated by human teachers interacting with the task bot. We validate SYNERGY on four dialog tasks. Experimental results show that SYNERGY maps task-specific knowledge into neural dialog models achieving greater diversity and coverage of dialog flows, and continually improves model performance with machine teaching, thus demonstrating strong synergistic effects of symbolic knowledge and machine teaching.


THINK: A Novel Conversation Model for Generating Grammatically Correct and Coherent Responses

arXiv.org Artificial Intelligence

Many existing conversation models that are based on the encoder-decoder framework have focused on ways to make the encoder more complicated to enrich the context vectors so as to increase the diversity and informativeness of generated responses. However, these approaches face two problems. First, the decoder is too simple to effectively utilize the previously generated information and tends to generate duplicated and self-contradicting responses. Second, the complex encoder tends to generate diverse but incoherent responses because the complex context vectors may deviate from the original semantics of context. In this work, we proposed a conversation model named "THINK" (Teamwork generation Hover around Impressive Noticeable Keywords) to make the decoder more complicated and avoid generating duplicated and self-contradicting responses. The model simplifies the context vectors and increases the coherence of generated responses in a reasonable way. For this model, we propose Teamwork generation framework and Semantics Extractor. Compared with other baselines, both automatic and human evaluation showed the advantages of our model.